WISI Connect

Privacy policy

WISI Connect uses different technologies and services to implement functionality and give you the best experience. This page describes how those technologies and services are used. By continuing to use WISI Connect you accept the use of these technologies and services.

Cookies & Other Storage Technologies

We use cookies on WISI Connect. Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies”.

Cookies help us provide, protect and improve WISI Connect. While the cookies that we use may change from time to time as we improve and update WISI Connect, they generally fall into the below categories of use:

  • Authentication:
    We use cookies to verify your account and determine when you are logged in so that we can show you the appropriate features.

  • Analytics and research:
    We use cookies to better understand how people use WISI connect so that we can improve the site.

Mailing lists

We use MailChimp and Mandrill as our mailing services. This means that your user details will be shared with MailChimp and Mandrill in order for us to send campaigns and newsletters to you via email. At any time, you may choose to unsubscribe from these emails by either accessing My Account  or clicking ‘unsubscribe’ in the email sent to you.

Google analytics

We use Google Analytics to collect data on how WISI Connect is used so that we can continue to improve the user experience. Google Analytics will store cookies on the web browser you use to access WISI Connect. This cookie is used to identify you and track your movements on WISI Connect.

Google reCAPTCHA

We use Google reCAPTCHA to protect our site from automatic registration by bots. Please see Google reCAPTCHA privacy and terms for more details.

Support issues

Personal data will be saved during an active support issue. The data will be saved in our support tool HappyFox as long as needed for the specific issue and for statistical use.

Data transfer within the WISI company group

Your data will be shared within the WISI company group to facilitate our work for you regarding warranty, repairs, important product update and product information.

Your data will not be sold, distributed or shared to third party except for our internal use using third party tools as described above.


If you have any questions regarding the process of your personal data, please send an email with the text “GDPR” in the subject line or use paper mail, the address can be found here.